Executive coaching, life coaching, performance coaching, and sports psychology sessions generate commitments and insights of genuine transformational value. Yet between sessions, these commitments blur: clients remember the emotional experience of the conversation but lose the specific actions agreed. Without documentation, coaching programmes consistently underdeliver on their potential.
Tracking commitments between sessions
With the client's consent, Listen records the coaching session. The AI summary extracts: key realisations expressed, specific commitments made, concrete actions to complete before the next session, and obstacles identified. This document becomes the client's between-session guide - concrete, specific and in their own words. For team-level coaching in sport, see our article on post-match debriefs.
Progress measurement and coach credibility
By comparing session summaries over time, both coach and client can measure actual progress against commitments - rather than relying on the subjective impression that "things are improving". This evidence base for coaching outcomes is increasingly expected by HR buyers of executive coaching programmes and by accreditation bodies such as the ICF (International Coaching Federation).
Share the session summary with your client within an hour of the session ending. This promptness signals professionalism and maintains the coaching momentum before it dissipates.
View our plans for professional coaches.